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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronlea Valencia

Ronlea Valencia

May 14, 2025

5  out of  5
rating by Ronlea Valencia
"Nicole was very kind, helpful, knowledgeable and provided great customer service! She was a joy to talk to."
We responded:
"Thanks for the review Ronlea! We appreciate you!!"
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Chase Herman

May 1, 2025

5  out of  5
rating by Chase Herman
"I have been having issues with my current insurance provider because they refuse to lower my rates. I have been having insurance for many weeks and thought that my rates should be lowered by now. I called and spoke with a nice young woman named Leslie who let me know that the rates that I was receiving were pretty on par for the industry standard. She was so nice and helpful that I wanted to call and cancel my current insurance provider! Well I tried that and they wanted a fee to cancel and I did not want to pay that. BUT, upon my current insurance policy running it's course I will be calling back and using Lesley as a provider. Thank you so much!"
We responded:
"Thanks for the review Chase. We look forward to doing business with you. I agree, Leslie is is great. See you soon. "
Profile photo of Miles Woodcook (Kakarot)

Miles Woodcook (Kakarot)

April 30, 2025

5  out of  5
rating by Miles Woodcook (Kakarot)
"I called and talked to Lesley, she was very professional and well spoken. It was a pleasant experience all together."
We responded:
"Thanks for taking time to give us a review. I true appreciate it. We are here and eager to serve you. Our goal is “to be the best thing on your worst day”. "
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Gina Eberly

April 30, 2025

5  out of  5
rating by Gina Eberly
"Jordynn was a pleasure to work with and made getting my personal articles policy really simple!"
We responded:
"Thank for the review Gina and thank you for your insurance business. We appreciate you. If you need anything, text, call or simply stop by. "
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Chase

April 30, 2025

5  out of  5
rating by Chase
"Jordynn helped me with my auto policy, and was very attentive and helpful. Ended up switching over from my old provider and have more coverage for a smaller premium. Highly recommend!"
We responded:
"Thanks for the review Chase.i appreciate you and look forward to seeing you hopefully sooner than later. Cheers. "
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Jonathan Allinger

April 29, 2025

5  out of  5
rating by Jonathan Allinger
"Jordynn was great when we moved our policies to this office. She answered all our questions in a timely manner. When we found ourselves with a claim that was “stuck”, Jordynn and Scott both helped communicate and ensure it was moving through the process. Thanks!!!!"
We responded:
"Thanks for your review. And for your business. Jordynn’s amazing and I’m glad she brought me in to help navigate your claim. IM needed often in claims but it sure is nice to know that you have someone local to to help out if needed. It’s what a good neighbor does. Sometimes it feels like we’re family. 😇"
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Rhiannon Ricketts

April 28, 2025

5  out of  5
rating by Rhiannon Ricketts
"We have been a client for 20+ years and have loved our interactions and service we’ve received from staff. Cale was great to work with, patient in reviewing our policies and extremely knowledgeable. We highly recommend Scott, Cale and the rest of the team! :)"
We responded:
"Thank you for being with us for over 20 years, Rhiannon! I'm so glad to hear our team has provided great service. We truly appreciate your recommendation and support! - Scott "
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Peggy Boland

April 28, 2025

5  out of  5
rating by Peggy Boland
"We met with Cale to go over our insurance needs. He saved us some money and was very knowledgeable. He had several great suggestions. Thank you!"
We responded:
"Thank you Peggy for the review. We appreciate you and are here for you. Call, text or stop by anytime. "
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Vicky Collins

April 25, 2025

5  out of  5
rating by Vicky Collins
"We were very happy with our meeting with Robert Sanchez at Scott Schumacher's State Farm office. He was very thorough in going over our policy and in answering our questions. He was even able to find some ways to save us some money and we left feeling well taken care of. Thank you Robert!"
We responded:
"Robert is indeed good at taking care of people. Thanks so much for your review. We truly appreciate it. "
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Ken Simon

April 24, 2025

5  out of  5
rating by Ken Simon
"Met with Robert Sanchez yesterday over the internet “Good Neighbor Connect” to review my policies (home and auto). He was Great! He came prepared and anticipated my questions. He answered my questions and resolved them. I live in a remote area of Northern California and just retired, had to change some issues and they were addressed to my satisfaction. If you are looking for a knowledge and experienced agent, call and ask for Robert. You'll find no better!"
We responded:
"Thanks for the review Ken. Robert’s amazing. We’ve been working together for almost a decade. "
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Jenn Sesto

April 23, 2025

5  out of  5
rating by Jenn Sesto
"Robert Sanchez consistently does an excellent job; always looking out for the best interest of our clients."
We responded:
"Thanks for the 5 star review. We appreciate you!!"
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Michele McClaskey

April 22, 2025

5  out of  5
rating by Michele McClaskey
"I have been with State Farm for 20 plus years ~ Robert has always been very helpful for my Business and Personal insurance Needs"
We responded:
"Thanks for the review Michelle. We love helping you with your business insurance and personal insurance! "
Profile photo of Ben Sprague

Ben Sprague

April 22, 2025

5  out of  5
rating by Ben Sprague
"Absolute experts who care! Robert Sanchez is outstanding. They’re always working for my best result. Highly recommend"
We responded:
"Thanks for the the review Ben. We’re eager to serve you and our community and appreciate you and your family!"
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Myke McInnish

April 21, 2025

5  out of  5
rating by Myke McInnish
"Had the pleasure of having my phone call answered by Lesley. Her professionalism and knowlege of her craft was a refreshing respite from the norm, when dealing with most other insurance offices. Lesely was able to help me quickly and efficiently. For once, this phone call was apart of the easier portion of my day."
We responded:
"Thanks for the review Myke. If there is anything else we can do for you, please don’t hesitate to let us know. "
Profile photo of Noah Comer

Noah Comer

March 6, 2025

5  out of  5
rating by Noah Comer
"They were great they helped me to submit affidavit documents for the insurance company even though our agent on policy is in Yreka"
We responded:
"Thanks for the review. When I started working for State Farm Insurance 31 years ago, my supervisor told me that if I needed help anywhere across the Us, I could stop by an agents office and someone is always eager to help. I found this to be true and it looks like you have too. "
Profile photo of joelle

joelle

February 17, 2025

5  out of  5
rating by joelle
"Wonderful and knowledgable staff!"
We responded:
"Joelle, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Scott "
Profile photo of Joe Garber

Joe Garber

February 13, 2025

5  out of  5
rating by Joe Garber
"Got some very good help from Riley, such good staff and very fun and hard working environment! Keep it up!"
We responded:
"Joe, thank you so much for your kind words! We're thrilled to hear that Riley was able to help you and that you enjoyed the fun and hardworking atmosphere. We truly appreciate your feedback, and we’ll be sure to keep up the great work! - Scott"
Profile photo of Ashley Crumb

Ashley Crumb

January 16, 2025

5  out of  5
rating by Ashley Crumb
"I’ve been with Scott Schumacher for almost 10 years and couldn’t be happier! They helped me after I lost my home in the Carr Fire. They have great prices and I love the multi policy discounts. Cale is very knowledgeable and helped me pick the right life insurance policy for my husband and me! Thank you for taking care of us!"
We responded:
"Thank you so much Ashley for the nice review. My how time flys. That’s awesome you got life insurance to protect you and the family. I still can’t believe it’s been 10 years….I must be getting old! "
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Jane W

December 20, 2024

5  out of  5
rating by Jane W
"Been with State Farm for 20+years very happy with them. They have taken care of me and my cars I have insured thru them. It's true "State Farm is There"."
We responded:
"Thank you Jane for the kind review. We work hard to provide excellent and personalized service My goal is to help my clients manage the risks so every day life and recover from the unexpected. It’s easy for busy people to forget about managing these risks do I have systems and people to help ensure they are being reviewed on a regular basis."
Profile photo of Tama Kuhlmann

Tama Kuhlmann

November 19, 2024

5  out of  5
rating by Tama Kuhlmann
"I spoke with Cale from State Farm Redding, CA location today and he was amazing! He gave me options, he was straightforward, he was professional, he also had a great sense of humor. Cale explained things to me with the right about of detail and no BS. He was excellent! 5 stars and bravo!!"
We responded:
"Thanks for the 5 star review. I true appreciate it. Scott Schumacher State Farm Insurance, Redding, Ca"
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Josh Jones

October 28, 2024

5  out of  5
rating by Josh Jones
"Great customer care over the phone and in person!"
We responded:
"Thanks for the review Josh. We appreciate you !"
Profile photo of Maddy Williams

Maddy Williams

October 26, 2024

5  out of  5
rating by Maddy Williams
"Got a quote from Cale and he was able to get me a lower monthly payment by adding life insurance, it was like a 2 for 1 sale!"
We responded:
"Thanks for the review Maddy. I’ll be sure to let Cale know. "
Profile photo of Layton Smith

Layton Smith

October 9, 2024

5  out of  5
rating by Layton Smith
"I had an amazing customer experience here. I won’t go into the details but the people I spoke with were extremely helpful and kind. Their names were Robert and Rylee. They both helped me fix some issues I had and to be frank I have never seen better customer service. They treated me like family."
We responded:
"Thanks for the 5 star review Layton. About aim is to keep insurance simple and “be the best thing on your worst day.” I wish the unexpected doesn’t happen but if it does, we want to be the best thing for you on that day. You hanks again for the review. Scott"
Profile photo of Dani Leigh

Dani Leigh

August 27, 2024

5  out of  5
rating by Dani Leigh
"Best insurance Company from here in Redding to Niagara Falls New York! Scott and his staff keep it personal, and make you feel at ease with no worries. They keep in contact with you , wether its an increase in billling or to switch your monthly due dates. Tgey go above and beyond and im grateful to have them on my side!"
We responded:
"Thanks for your review. We appreciate you and look forward to continuing to serve you. "
Profile photo of Sredd One

Sredd One

August 27, 2024

5  out of  5
rating by Sredd One
"Office staff is amazing. Always polite, fast, efficient and helpful. I've been a State Farm customer since I was 16 (1 thousand years ago) and I've never had a reason to go anywhere else."
We responded:
"Thanks so much for the review. I’m so proud of our team and really appreciate you. Here’s to the next 1000 years !!"