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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Albert Moreno

Albert Moreno

October 26, 2025

5  out of  5
rating by Albert Moreno
"Even though Robert was pressed for time, he made the most of the time we had to review my policy. Good experience - great effort."
We responded:
"Thanks for taking the time to leave a review, Albert! We’re happy you had a positive experience and are always here if you need anything. - Scott "
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james ling

October 22, 2025

5  out of  5
rating by james ling
"Robert was helpful and super nice and answered all my questions."
We responded:
"Thank you Jame for the kind review. I’ll let Robert know. "
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Wanda Denham

October 21, 2025

5  out of  5
rating by Wanda Denham
"My husband and I met with Cale yesterday to go over our policies. He was so informative and gave us some guidance on our homeowners insurance, which we had not been aware of,. He offered some insight we hadn't thought about, so thorough with his suggestions. He also went over our auto policies to make sure everything was what we needed , lot was so nice to meet face to face alot more personable than a phone call. Thanks for your time with us d Cale"
We responded:
"Thank you water for the great review. We appreciate your business and allowing us to take care of your homeowners insurance and your auto insurance."
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Patrick Phillippe

October 20, 2025

5  out of  5
rating by Patrick Phillippe
"Cale was very helpful explaining our coverages and advising"
We responded:
"Thank you for the review Patrick. I/we appreciate you!"
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Mika Ross

October 20, 2025

5  out of  5
rating by Mika Ross
"I met with Robert. He is very knowledgeable and helpful. He is very efficient."
We responded:
"Thank you Mika for the 5 Star Review. If we can do anything else for you, please let us know."
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Gina Doll

October 14, 2025

5  out of  5
rating by Gina Doll
"Robert, Scott, Nicole and team are professional, knowledgeable, and very personable. They really take their time to listen and provide solutions. They are also very responsive."
We responded:
"Thanks for the review Gina. "
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Sunshine Young

October 10, 2025

5  out of  5
rating by Sunshine Young
"Spoke with Cale yesterday to go over my policies. He was able to see a couple areas that could be improved to cover me in the “oh no” moments in life that are unexpected. He was fun to chat with; great personality. I also love Scott’s office for car insurance. They have taken care of car issues in a timely fashion and call me when I forget to pay my bill, which I am forever grateful for because I am super busy and this helps keep me on the straight and narrow with the laws around insurance! Thank you"
We responded:
"Thanks for the great review Sunshine. Cale is great and we aim to ensure your car insurance and other insurances are aligned with what’s most important to you. It’s been so awesome doing business with you and your family for the past two decades! My Joe time fries!!!! Have a great weekend. "
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Melissa Mansfield

September 28, 2025

5  out of  5
rating by Melissa Mansfield
"Scott Schumaker State Farm has been a solid company with integrity in the North State. The staff are professional and knowledgeable. Robert Sanchez has provided my family with good advice, taking the time to discuss and explain the different coverage options. He also provided excellent service for one of our good friends for years, guiding him to make wise choices for home, vehicle, and personal property coverage, that paid off in some hard situations. Would highly recommend."
We responded:
"Thanks for the great review. Roberts amazing and will one day own and operate his own State Farm agency. "
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markmelissam

September 28, 2025

5  out of  5
rating by markmelissam
"Man if you haven’t already gone to see Scott’s states farm you are missing out. The staff is so friendly and knowledgeable. I have to say I really like Robert Sanchez and his taking the time to walk me through my options. Kale is good too. Go see them."
We responded:
"Thanks for the great State Farm review. I appreciate you !"
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Krystal Dispensa

September 16, 2025

5  out of  5
rating by Krystal Dispensa
"I recently left my keys in my car while it was running. I immediately used my app to call for roadside assistance. And oh my gosh, my assistance was there within seven minutes. He was very fast and efficient. I love having State Farm because they are always treating me right"
We responded:
"Thank you Krystal for the review. At State Farm, we aim to please and treat people well. Thanks for choosing us for your insurance. "
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Lisa Freres

September 11, 2025

5  out of  5
rating by Lisa Freres
"We have always been well taken care of at State Farm. My recent visit to go over current policies with Robert went very well. He was very knowledgeable and answered all of my questions."
We responded:
"Thanks for the review Lisa. We love serving you and your family! If you need anything, we’re just a phone call away 24/7…and you have my cell 😁"
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Julie Wilcox

September 10, 2025

5  out of  5
rating by Julie Wilcox
"Robert is always amazing to work with! He is very thorough in explaining all the different steps in making sure my family and I are completely protected."
We responded:
"Julie, thank you for the kind words! I'm glad to hear Robert took great care in guiding you through the insurance process. We appreciate you. - Scott "
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H. Don Mayer

August 13, 2025

5  out of  5
rating by H. Don Mayer
"Policy review with Robert"
We responded:
"Hello, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! "
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Vince Cosca

August 1, 2025

5  out of  5
rating by Vince Cosca
"Cale was very helpful with a technical situation I had in my phone. He and the whole staff have always been "Top Shelf" in my book. Thanks everyone!"
We responded:
"Thank you for the review Vince. I’ll let Cale know. "
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gabriel diehl

August 1, 2025

5  out of  5
rating by gabriel diehl
"Great people that work there and are very flexible. Shout out to Cale who’s my agent he has gone above and beyond to assist"
We responded:
"Thanks for the review. Our goal is to be the best thing on your worst day and Cale does such a good job ensuring you have what you need. Thanks again for the 5 star review. "
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Stanley Daniels

July 29, 2025

5  out of  5
rating by Stanley Daniels
"Staff has been very helpful, they even helped me download my employers virtual paystubs. Super nice."
We responded:
"Thanks for the review. We’re here to help out and sometime that means we do things outside the field of insurance. It’s what “a good neighbor” would do, and in this case sounds like we did. If you let me know who you worked with, I’ll give them a kudos. "
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Michelle Wanless

July 21, 2025

5  out of  5
rating by Michelle Wanless
"My experience was absolutely easy as ever the communication was perfect it was timely and my car was fixed by the time I was off work. Thank you so much State Farm you are the best insurance company I’ve ever had or dealt with"
We responded:
"Thanks for the review Michelle. My team at State Farm insurance is eager to take care of you. Thanks for helping others know about us. I really appreciate it. "
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Jeff Nelson

July 19, 2025

5  out of  5
rating by Jeff Nelson
"Have had good experience with this company. Robert thoroughly explains everything so it is clear and easy to understand."
We responded:
"Thank you Jeff for the review. "
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jerry young

July 3, 2025

5  out of  5
rating by jerry young
"Everybody at Scott's office is always been very polite and professional and I've never had a problem with them they've always been good to me I highly recommend them all their personal is a pleasure to work with"
We responded:
"Thank you for the great review Jerry. I appreciate it. We all do!"
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Pat Weliver

June 27, 2025

5  out of  5
rating by Pat Weliver
"Everyone in the office was kind. They offered me water. Robert was very prepared and knowledgeable about my coverage. He took time with me answering all my questions. I even saved some money!!"
We responded:
"Thank you, Pat for the positive review. We appreciate you and enjoy being your State Farm Insurance agent."
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Joy Williamson

June 9, 2025

5  out of  5
rating by Joy Williamson
"Scott’s office at State Farm has always been top notch in how they’ve helped us. They’re always on top of it. Plus their online system make it easy to get roadside assistance. I’m sure I can find cheaper insurance elsewhere, but we had other insurances before and it was such a hassle getting insurance to help with accidents the way they should. 3 accidents and a flooded car (sunroof leak) in 10 years and I’ve never felt that way with State Farm. 4 cars, with one new teen driver, full high coverage for every car - $330."
We responded:
"Joy, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Scott "
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Ashley Lopez

June 4, 2025

5  out of  5
rating by Ashley Lopez
"Robert S at Scott Shumachers State farm was incredibly informative and patient and made insuring my car a pleasant experience... I would highly recommend him for all your insurance needs!!!"
We responded:
"Thank you Ashley for your review and for allowing State Farm to take care of your car insurance. "
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Crystal Harris

June 2, 2025

5  out of  5
rating by Crystal Harris
"Always helpful always kind an generous very knowledgeable an very sweet an is really quick to get things done an properly thank you Lesley"
We responded:
"Thanks for the awesome review Chrystal. We appreciate you and your business and are just a call, text or click away. And in-person too! Thanks again. "
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Ronlea Valencia

May 14, 2025

5  out of  5
rating by Ronlea Valencia
"Nicole was very kind, helpful, knowledgeable and provided great customer service! She was a joy to talk to."
We responded:
"Thanks for the review Ronlea! We appreciate you!!"
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Chase Herman

May 1, 2025

5  out of  5
rating by Chase Herman
"I have been having issues with my current insurance provider because they refuse to lower my rates. I have been having insurance for many weeks and thought that my rates should be lowered by now. I called and spoke with a nice young woman named Leslie who let me know that the rates that I was receiving were pretty on par for the industry standard. She was so nice and helpful that I wanted to call and cancel my current insurance provider! Well I tried that and they wanted a fee to cancel and I did not want to pay that. BUT, upon my current insurance policy running it's course I will be calling back and using Lesley as a provider. Thank you so much!"
We responded:
"Thanks for the review Chase. We look forward to doing business with you. I agree, Leslie is is great. See you soon. "