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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Jones

October 28, 2024

5  out of  5
rating by Josh Jones
"Great customer care over the phone and in person!"
We responded:
"Thanks for the review Josh. We appreciate you !"
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Maddy Williams

October 26, 2024

5  out of  5
rating by Maddy Williams
"Got a quote from Cale and he was able to get me a lower monthly payment by adding life insurance, it was like a 2 for 1 sale!"
We responded:
"Thanks for the review Maddy. I’ll be sure to let Cale know. "
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Layton Smith

October 9, 2024

5  out of  5
rating by Layton Smith
"I had an amazing customer experience here. I won’t go into the details but the people I spoke with were extremely helpful and kind. Their names were Robert and Rylee. They both helped me fix some issues I had and to be frank I have never seen better customer service. They treated me like family."
We responded:
"Thanks for the 5 star review Layton. About aim is to keep insurance simple and “be the best thing on your worst day.” I wish the unexpected doesn’t happen but if it does, we want to be the best thing for you on that day. You hanks again for the review. Scott"
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Dani Leigh

August 27, 2024

5  out of  5
rating by Dani Leigh
"Best insurance Company from here in Redding to Niagara Falls New York! Scott and his staff keep it personal, and make you feel at ease with no worries. They keep in contact with you , wether its an increase in billling or to switch your monthly due dates. Tgey go above and beyond and im grateful to have them on my side!"
We responded:
"Thanks for your review. We appreciate you and look forward to continuing to serve you. "
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Sredd One

August 27, 2024

5  out of  5
rating by Sredd One
"Office staff is amazing. Always polite, fast, efficient and helpful. I've been a State Farm customer since I was 16 (1 thousand years ago) and I've never had a reason to go anywhere else."
We responded:
"Thanks so much for the review. I’m so proud of our team and really appreciate you. Here’s to the next 1000 years !!"
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Rosie Raska

July 30, 2024

5  out of  5
rating by Rosie Raska
"Great customer service with quick results. Thank you!"
We responded:
"Thanks Rosie for trusting us with your insurance and the great review. If there is anything else you need, stop by, call or text us. Thanks again. Scott Schumacher "
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Erin Watts

November 30, 2023

5  out of  5
rating by Erin Watts
"I would definitely recommend this office! They are always helpful when I call in and very knowledgeable. Jordynn helped me out today with a tow and it went so smoothly!"
We responded:
"Glad to hear your town went smoothly. Thanks for the review. Scott"
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Kimberly Seevers

November 29, 2023

5  out of  5
rating by Kimberly Seevers
"Got an auto quote from Lesley and she was wonderful to work with! Very professional, explained everything and made me feel right at home."
We responded:
"Thanks for the positive review. We’re here to serve you! Our goal is to be the best thing on your worst day. Just takes a little bit of planning and we’ll make sure you have what you need. Scott"
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Elizabeth Rowton

November 21, 2023

5  out of  5
rating by Elizabeth Rowton
"I have been with State Farm for over 15 years and with Scott Schumacher's office for the past 3. We have multiple home, auto, and life insurance policies and always receive fast, wonderful service. I called to add another auto policy today, and Jordynn had me completely set up and covered with a great rate in minutes! She is super friendly, yet professional and I will definitely recommend this office!"
We responded:
"Thanks so much for the review! We appreciate you. "
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Debbie Swan

November 7, 2023

5  out of  5
rating by Debbie Swan
"We have been with State Farm for as long as I can remember and have always had excellent service. The past few years we have met with Robert to go over our coverages and options and we couldn’t be happier with his knowledge, advice and customer service. We always leave the office feeling that we have the best team and the best coverage possible. Thank you!"
We responded:
"Thank you for such a thoughtful review. Our goal is to be the best thing on your worst day. Thanks for allowing us to be so involved in protecting what matters most to you. Scott"
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John Browning

November 6, 2023

5  out of  5
rating by John Browning
"One year with this agency, Robert is our agent and he is fantastic at understanding the local market/landscape. Robert is willing to take time to ask questions that will put your coverage in a declaration that it should be, not over paying and not coming up short in coverage. . I felt assured of his explanation State Farm will not pull out of this area market for OUR home coverage due to wildfire risk. We did have one car windshield get damaged, the claim was so quick and easy, easiest one I have ever done. 5 stars for Robert and Scott Schumacher Agency!!"
We responded:
"Thank you John for your review. We truly appreciate it. We are so fortunate to have Robert on our team and for amazing customers like you! Scott Schumacher "
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Wayne Smith

December 9, 2022

5  out of  5
rating by Wayne Smith
"Super sweet folks over there. Really appreciate them. Have known them for YEARS. 🙂"
We responded:
"Thanks Wayne. We appreciate you and the review."
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booboo52@charter.net Haas

November 3, 2022

5  out of  5
rating by booboo52@charter.net Haas
"These folks are great! They really went to bat for me Pleasure to work with!"
We responded:
"It’s our pleasure. Thank you for trusting us with your insurance plan. We aim to be the best thing on your worst day. Scott"
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Boyce Hundley

October 17, 2022

5  out of  5
rating by Boyce Hundley
"I’m a new customer but the level of customer service provided by Robert Sanchez has been outstanding. He has been thorough and made changing my multiple policies over a breeze! I genuinely feel like he has my best interests in mind which is hard to find in this day and age. I would highly recommend using this young man and this agency in the future if you are looking to switch."
We responded:
"Thanks for the review Boyce. Robert is such an asset to our agency and works really hard to provide referral grade service. I appreciate the feedback and review. Be well. Scott"
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CALVIN WANLESS

September 14, 2022

5  out of  5
rating by CALVIN WANLESS
"This is Michelle Burke and my experience with Tyler this morning was absolutely fantastic. He Along with the State Farm company saved me a great deal of money.511 a month with liberty mutual went down to $386 a month with my home included now unlike before. Full coverage on two vehicles with my son who’s 19 this is so great thank you all for helping our family save money and get better coverage all the while being easy to talk to polite nice personal people. Thanks you guys"
We responded:
"Thanks for review. I truly appreciate it and will pass it on the Tyler. It’s so nice that State Farm has worked hard to lower our rates."
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RonnieSue Beckworth

September 12, 2022

5  out of  5
rating by RonnieSue Beckworth
"Tyler Drake is the best, he is always there for my insurance needs with home, auto and business. You couldn't ask for a better guy."
We responded:
"Thank you for leaving a review. We truly appreciate you and you business."
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Paula Garver

November 21, 2021

2  out of  5
rating by Paula Garver
"No answer to our car yet"
We responded:
"Hi Paula. This is Scott. I saw your review. I know it’s the weekend but I’d be happy to help. You can call my on my personal cell. 530-604-8231."
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larry Girardey

September 8, 2021

5  out of  5
rating by larry Girardey
"People are very nice and would tell others about them"
We responded:
"Thanks Larry. "
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Richard Caveza

June 7, 2021

5  out of  5
rating by Richard Caveza
"Lindsay is an awesome an Agent. Extremely thorough throughout the process and very prompt to call me back. The rate wasn’t the best rate, but her service and the offices service in general have been great. If you like good customer service call and ask for Lindsay."
We responded:
"Thanks for the 5 star review. Lindsay has done a great job for our customers and is such a valuable member of our team. I ready appreciate your feedback. Let us know if there is anything else we can assist you with. Welcome to the State Farm family!"
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Craig Horgan

June 4, 2021

5  out of  5
rating by Craig Horgan
"A friendly staff and convenient location make this a nice place to do business. Getting a life insurance quote was very easy and the rates are highly competitive. I recommend this particular state farm office for the above and beyond customer service and support."
We responded:
"Thanks Craig for the great review. If you need us we’re available 24/7."
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Becca Johnson

June 2, 2021

5  out of  5
rating by Becca Johnson
"The team here is so helpful! They're always quick to provide me with the information I need, and they're very friendly. Plus, they're always looking to provide me with the best coverage while keeping it affordable."
We responded:
"Thanks for the kind words. Tyler, Robert and Lindsay are amazing and I love working with them and we love working with customers like you. Cheers."
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janice aragon

April 18, 2021

5  out of  5
rating by janice aragon
"Excellent customer service! Great prices too!"
We responded:
"Thank you Janice for the 5 Star review. If you need anything from us, we are just a phone call away. 24/7."
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Jenniffer Burnett

March 11, 2021

5  out of  5
rating by Jenniffer Burnett
"They always answer my questions, and wished me a happy birthday 🎂. Great service and effective communication"
We responded:
"Thanks for the kind review. We appreciate you and are here for you if you need anything."
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Christian Brock

March 3, 2021

5  out of  5
rating by Christian Brock
"I was hit by a semi tracker trailer on I 5 while it was snowing. I called State Farm in Redding (Scott Shumacher) and the process was quick and painless. Great outfit! Thank you-"
We responded:
"Thanks for the review. Sorry to hear about this collision. We’re here for you."
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Steve Taff

February 12, 2021

5  out of  5
rating by Steve Taff
"Every time I call Robert or Tyler, they are more than willing to help me out with any and every problem. I would highly recommend using Scott Schumacher's more than capable staff for all you insurance needs."
We responded:
"Thanks Steve. I appreciate you. "